The rapid pace of technological advancement has had a profound impact on businesses across industries. In particular, cutting-edge technologies like Large Language Models (LLMs) are revolutionizing the way companies interact with and support their customers. With 80% of businesses currently leveraging a variety of NLP applications to improve customer service, optimize processes, and make data-driven decisions, staying ahead of the curve has become more important than ever before.
What if you could get exclusive insights and strategies on how generative AI and LLMs are reinventing the world of customer support? Well then, look no further than the TSIA World Interact conference, coming back in May 2023.
Featuring a lineup of keynote speakers and industry stalwarts, the conference will be held from May 8-10, 2023, in Orlando. Whether you’re a customer support leader or a technology enthusiast, attending this immersive technology conference is necessary.
Here are the four reasons why attending TSIA World Interact is worth your time:
1. Connect with Industry Leaders
One of the key benefits of attending a conference like TSIA World Interact is the chance to build relationships with others in the field of customer support. This can help you expand your network, gain new perspectives on the challenges you face, and even identify potential partnerships or collaborations.
But networking is just one of the many benefits. With over 100 keynotes and sessions covering a variety of topics, you’ll have the chance to learn from industry experts on everything from customer success to the trending large language models, thus making this an event you don’t want to miss.
2. Future-Proof Business Workflows with AI
In today’s fast-paced world, customers expect a seamless, personalized experience across all touchpoints. However, obstacles like poor content discoverability and a lack of personalization can hinder their experience, putting additional pressure on support teams. Fortunately, cognitive technology offers a solution. Using artificial intelligence, machine learning, and natural language processing, cognitive technology enables support teams to proactively curate a frictionless digital customer experience and overcome these challenges. In fact, according to Zendesk, 57 percent of leaders plan to increase their AI investment by at least 25 percent in 2023.
3. Stay Abreast with the Latest Trends in Technology Services
The conference is the perfect platform for support leaders to stay ahead of the curve with the latest technologies that are gaining momentum in today’s ever-changing world. It covers an extensive range of topics, from technology services, sales, channel optimization, product management, customer growth, renewal strategy to customer success.
Get access to real-time and objective insights from industry experts and delve into the nitty-gritty of enhancing customer engagement, generating new revenue, and providing a delightful experience to both employees and customers. It’s a conference you can’t afford to miss!
4. Explore the Possibilities of Generative AI with SearchUnify
Generative AI is rapidly emerging as a game-changing technology with the potential to transform various industries. However, not everyone can fully harness its power or doesn’t know how to leverage it to its full potential. If you are sailing in the same boat, our platform can help. SearchUnify enables organizations to utilize the potential of this technology without the hassle of developing it themselves. Whether you’re looking to automate customer service, generate personalized content, or streamline business processes, our platform offers a range of solutions tailored to your needs.
See You at TSIA World Interact
Are you ready to revolutionize your business and take it to new heights? Then you can’t afford to miss TSIA. With AI-powered support already making waves in the tech and service industries, this is your golden chance to understand how to improve your bottom line and provide an exceptional experience for your customers. Don’t miss it!
Likewise, SearchUnify is committed to ensuring our clients stay ahead of the customer support game, and we would love to share our expertise with you. Don’t forget to stop by our booth 427, if you’re interested in learning more. Plus, you’ll also have the opportunity to win exciting gifts. We look forward to seeing you there.
