In the world of break-neck speed, many hold the notion that winning customer support is a gift bestowed upon a chosen few. The truth is that support enthusiasts are always at the shoreline with waves of uncertainty and evolving challenges lapping at their toes. But events like Support (re)Focus 2022 remind us that we have enough to batten down the hatches and conquer the roadblocks. Let’s take a quick look at the sessions lined up for the event and what they’ll entail in this blog post. Read More
