SearchUnify and Appinium

Technology Partner
IT Services and IT Consulting
Manhattan Beach

About Appinium

Appinium is a leading provider of media distribution, learning, and engagement tracking on the Salesforce App Cloud. They design 100% native apps to empower our clients, Salesforce clients, with unparalleled capabilities around content access control and consumption analytics. The core of Appinium is "Appinium for Media", which empowers multimedia and video throughout your organization. Their team is comprised of individuals with both exceptional talent and unwavering commitment to our cause.

Specialization in:

Learning & Training

Revenue Enablement

Service Enablement

Marketing

Reach out to Appinium

“User experience with Google, Amazon, and social media has trained users to expect to search and quickly find what they are looking for and they have very little tolerance when they don’t find content easily. Therefore, to ensure users can find content in Salesforce and Appinium seamlessly when searching, the functionality provided by SearchUnify is essential to keeping users engaged. Appinium is excited to partner with SearchUnify to bring this experience to our customers.”

Tiffany Kreinbrink

SVP Customer Experience
Appinium

“As a company, if we’re talking about Brightree, they became such a better customer of Appinium and Salesforce Experience Cloud when they brought SearchUnify up. No question that, when they had your technology put in and it was optimized and I appreciate all the work that you all did to specifically build work with Appinium to do some because you guys did a lot of work, to make our stuff better and I appreciate that as a partner and all that thing.”

Steve Jacobson

CEO
Appinium

Enhancing Case Deflection with SearchUnify

SearchUnify's AI-powered technology provides users with relevant content—ranging from knowledge articles to media and learning plans—right at the point of need. This helps in case deflection by enabling users to find answers without submitting a case and frees up support staff to handle more complex issues.