ASP Best Support Websites Competition provides the benchmarking analysis of the participant’s support site and guides them in the right direction to improve their website and, hence, the user experience. Each site is carefully evaluated and scored by five independent judges based on 22 different performance metrics, including usability, design, knowledge base implementation, interactive features, and more.
This virtual award ceremony is ASP’s way of recognizing the ever-changing technology and market mavericks who keep their user experience at the highest place. With well-known support consultants and leaders as members, it has become a state-of-the-art event to attend. Watch the video to view the complete Virtual Award Event.