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Meet us at World Summit AI 2025Re-imagining Customer Support
with Agentic AI
December
09-10, 2025
Doha Exhibition &
Convention Center, Qatar
KCS Aligned Vendor Series
Foundations for Achieving AI-Driven
Support & Knowledge Excellence
December 09, 2025
09:00 AM PST
SPEAKERS
Michelle Stumpf
KCS Certified Trainer & Head
of Knowledge ManagementCelonis
Brian Corcoran
KCS Certified Practitioner &
Global Support EvangelistSearchUnify
Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery
Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report
Ranked #1 Two Years in a Row
Bronze Winner in 2025 Stevie® Award for
Technology Excellence
A Culture of Starvation: Lessons from TSIA Envision 2023
Key insights from TSIA Envision 2023 on overcoming resource scarcity in service organizations
Chatbots Unleashed: Transforming Businesses with Conversational & Contextual AI
Discover how context-aware chatbots are elevating business automation and CX
6 Chatbot Trends to Watch Out for in 2024 & Beyond
From voice assistants to deeper NLU, spotlight on emerging 2024 chatbot innovations
SUVA: The Key to Unlocking Next-Gen HR Support
Explore how SearchUnify’s LLM-powered assistant simplifies and streamlines HR queries
Introducing SUVA: An LLM-Powered Chatbot for Proactive Support
Meet SUVA, an AI-powered virtual assistant that delivers accurate, real-time support experiences
4 Chatbot Trends That’ll Transform Your Business in 2023 & Beyond
See what’s next in chatbot evolution: LLMs, automation, emotion detection & more
6 Chatbot Trends That’ll Take 2022 by Storm
The emergence of conversational AI has transformed the way customers interact with brands. This blog reveals 6 chatbot t…
Rise of Unsupervised Learning Chatbot Models
Explore why unsupervised learning is powering the next-gen chatbot evolution
Begin your AI Transformation
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