Future-Proof Your Community Conversations With Community Helper
Read this datasheet to know!
Apart from getting the basics right and providing answers, your community needs to become customers’ go-to place. This fulfills two things–you know their perspective to make your product(s) and services better and you create long-lasting trust and loyalty.
But you need to give your community managers the tools for building a community experience that engages customers and propels self-service. Community Helper lets you do that and much more. Read this datasheet to get acquainted with its features.
Key Takeaways
KEEPS ONLINE COMMUNITY
ACTIVE & ENGAGED
Provide answers to queries with an ‘always on’ bot that leverages NLP for sentiment adaptive responses
ENHANCES COMMUNITY
EXPERIENCE
Say hello to a modern app that auto-indexes and tags content for a cleaner community experience
RECOMMENDS PERSONALIZED
CONTENT PROACTIVELY
Take things up a notch by suggesting relevant articles to customers based on their past behavior and profiles