01. Integrate Disparate Repositories for Community Documentation User Groups Discussions
Unified Community Experience
Redefine personalization with SearchUnify’s AI and ML
algorithms which enable content recommendations
based on user role, profile, access permissions,
behavior, and preferences.
02. Enable Personalized Content
Recommendations
SearchUnify’s intelligent UI analyzes user search
history to decipher intent and power Smart Facets
to surface guided results.
03. Guide Users to Relevant Results with
Intelligent Navigation
SearchUnify’s AI and ML algorithms leave no stone
unturned to deliver personalized relevance. You can
also manually tune the results for better relevance
and engagement.
04. Keep Community Engagement in
Focus with AI-Powered Relevance
Lana Joseph
Customer
Requirements for Audit Trail
Christopher George
Developer
Requirements for Audit Trail
Audit Trail Guide for
Customers
Need Assistance with
Audit Trail
Step by Step Guide to
Understanding…
Release Notes for Audit Trail
Requirements
Create Audit Trail Entity
Building Audit Trails
and Logs
All Content Discussions 12k Library 217
Christopher George
Developer
Requirements for Audit Trail
Release Notes for Audit
Trail Requirements
Create Audit Trail Entity
Building Audit Trails
and Logs
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All Day
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Community Documentation User Groups Discussions
(50)
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SearchUnify for Gainsight Customer Community ®
www.searchunify.com USA +1 650 844 3031 info@searchunify.com
SearchUnify’s Community Helper is an ‘always on’
bot that keeps an eye on unanswered threads
and discussions to provide meaningful responses
round the clock.
05. Help Community Managers to Combat
Burnout with Community Helper
SearchUnify’s chatbot leverages unsupervised machine
learning, NLU, and search insights to mimic human-like
interactions with your community members.
06. Step Up Self-Service Support
with Intelligent Chatbots
The moment a customer starts filling out the
case creation form, SearchUnify matches every
phrase and word to recommend in-the-moment
content—right within the form.
07. Improve Case Deflection to Drive
Maximum Value from Your Community
Leverage SearchUnify’s deep analytics to gain
actionable insights into the customer journey and
user behavior. Tap into these learnings to identify
search trends and content gaps.
