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Vishal Sharma

Vishal Sharma

Chief Technology Officer

Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.

SearchUnify Now Available on Gainsight Marketplace, Ushering in a New Era of Intelligent Customer Support

SearchUnify Now Available on Gainsight Marketplace, Ushering in a New Era of Intelligent Customer Support

SearchUnify joins Gainsight Marketplace to empower support teams with Agentic AI, boosting productivity, resolution speed, and customer satisfaction at scale.

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SearchUnify Unveils Dynamic Language Detection & Translation to Deliver Effortless Multilingual Support

SearchUnify Unveils Dynamic Language Detection & Translation to Deliver Effortless Multilingual Support

Enhance global support with SearchUnify Agent Helper's Dynamic Language Detection & Translation in real time for seamless, multilingual customer conversations and effortless support

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5 Business Hurdles Search Relevance Helps You Overcome

5 Business Hurdles Search Relevance Helps You Overcome

Discover how search relevance helps enterprises conquer business challenges like poor self-service, rising support costs, and productivity bottlenecks.

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The Agentic Automation Maturity Curve

The Agentic Automation Maturity Curve

Assess your AI maturity with our Agentic Automation Curve and discover how to evolve from basic bots to autonomous, collaborative AI agents

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SearchUnify to Join Customer Contact Week in Las Vegas and Showcase Agentic AI-Powered Innovations

SearchUnify to Join Customer Contact Week in Las Vegas and Showcase Agentic AI-Powered Innovations

SearchUnify announces its sponsorship and participation at Customer Contact Week 2025 in Las Vegas, where it will showcase cutting-edge Agentic AI innovations, including its Autonomous AI Agent Suite and Model Context Protocol integrations.

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6 Essential Considerations for Scaling AI Agents in Your Business

6 Essential Considerations for Scaling AI Agents in Your Business

Discover how AI agents go beyond GenAI to automate workflows, cut costs, and accelerate decision-making. Download the whitepaper to start your transformation.

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Generative Search: How It's Transforming Enterprise Information Retrieval

Generative Search: How It's Transforming Enterprise Information Retrieval

Discover how generative search elevates search experience. Explore its benefits, use cases, and key components for better customer support.

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SearchUnify vs. Coveo vs. Algolia for Support Teams

SearchUnify vs. Coveo vs. Algolia for Support Teams

Compare SearchUnify, Coveo, and Algolia to find the best enterprise search solution for boosting customer support efficiency and satisfaction.

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SearchUnify to Showcase Agentic AI-Powered Innovations at Info-Tech LIVE 2025 in Las Vegas

SearchUnify to Showcase Agentic AI-Powered Innovations at Info-Tech LIVE 2025 in Las Vegas

SearchUnify, an Enterprise Agentic Platform, will showcase its latest Agentic AI-powered innovations at Info-Tech LIVE 2025 in Las Vegas as a Bronze Sponsor. Visit Booth 310 to explore cutting-edge solutions for transforming customer support.

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Top 5 Ways AI Agents Are Transforming Customer Support in 2025

Top 5 Ways AI Agents Are Transforming Customer Support in 2025

Discover the 5 ways in which AI agents are revolutionizing customer support and how they will help your business to stay ahead of the competition.

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Agentforce AI Agents Supercharged with Contextual Intelligence from SearchUnify

Agentforce AI Agents Supercharged with Contextual Intelligence from SearchUnify

Boost your Agentforce AI agents with contextual intelligence, federated knowledge access, and enterprise-grade governance from SearchUnify

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Top Misconceptions About AI Agents - Debunked

Top Misconceptions About AI Agents - Debunked

Debunking 5 myths about AI Agents to reveal their true value in customer support

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