Why SearchUnify is the Perfect Companion for All Your Salesforce Properties
Leverage a Rich Legacy of Working with Salesforce
SearchUnify’s parent company, Grazitti Interactive, is an ISV and Cloud Alliance Partner with expertise across all Salesforce products. This experience gives us an edge over others as we not only understand our product but also the nomenclature of your Salesforce instance.
Experience Faster Time-To-Value with Native Connectors
Leverage the power of native parsers designed specifically for Salesforce that handle all the objects and metadata specific to the platform with ease. All you need to do is click and deploy the connector on your Salesforce instance which means you can witness the power of cognitive search within minutes - no coding required!
Scale Your Support Ecosystem with AI
The SearchUnify widget allows your support teams to harness the power of cognitive search within the service console, helping them cut through the noise with ease. Not only that, our search-powered add-ons like Agent Helper and KCS enabler are designed specifically to enhance agent efficiency and help improve the ROI of support orgs.
Drive Case Deflection with Smarter Recommendations
AI-powered content recommendations help you deflect cases on your Salesforce communities with ease by displaying relevant articles within the case deflection widget, based on the users’ interest and behavior. The SearchUnify case deflection component allows you to restrict the recommendations to just troubleshooting articles and not search for results all across your community.
Here's What the Best in
Business Have to Say About SearchUnify
