SearchUnify & TSIA to Host Webinar on Impeccable Search Implementation to Drive Self-Service Success

Sunnyvale, CA | September 10, 2019 – SearchUnify, a recognized cognitive search solution, today announced that registrations are now open for a live webinar scheduled for October 10, 2019 in conjunction with Technology Services Industry Association (TSIA).

Vishal Sharma, CTO – SearchUnify, will be joined by John Ragsdale, Distinguished VP of Research – TSIA, to discuss strategy for successfully implementing cognitive tech to curtail rising support overhead, enable seamless discovery, and deliver an elevated customer experience.

Attend this webinar to learn more about:

  • New, unreleased data showing rising adoption of cognitive search by TSIA members
  • 10 questions you need to ask to make cognitive search work for your enterprise
  • How Intelligent Self-Service Leads To Better Support

Getting the Most Out of Cognitive Search

Cognitive search has emerged as a disruptive force with many renowned research firms having published dedicated reports on the subject. The technology has made a name for itself by being one of the fastest & most effective way to get value out of AI.

For most digital channels, search is the goldmine of data containing information like problems, user behaviour, intent, etc. With cognitive search, enterprises can harness it and dramatically improve the way they manage, deliver, and optimize their self-service and support platforms.

“Cognitive search can effortlessly overcome these hurdles, however adopting tech isn’t the end of it,” said Vishal. “There are a lot of implementation challenges that can take months on end and third-party dependencies that only few of the mega vendors dive into,” he added.

A flawless and hassle-free implementation is paramount to reap the benefits that cognitive search offers. And to make it happen, the upcoming webinar will shine some light on a couple of lesser-known implementation hurdles that enterprises often face along with expert opinion on the same. To know more, save your spot in the webinar:

Title: Cognitive Search for Better Self-Service: 10 Secrets No Vendor Will Tell You
When: Thursday, October 10th, 2019 | 10 AM PST


Vishal Sharma

John Ragsdale
Distinguished VP, Technology Research

To watch the on-demand recording of the webinar click here.

About SearchUnify

SearchUnify is a cognitive enterprise search solution from Grazitti Interactive that integrates knowledge sources to build a mammoth corpus of complete enterprise information. By tapping into its AI-driven algorithm, SearchUnify deciphers the search intent and pits it against structured and unstructured data sets to help organizations deliver relevant answers, work seamlessly, and make more informed business decisions.