The future of AI agents isn’t just generative – it’s contextual, composable, and enterprise-aware.
With the SearchUnify and Agentforce integration, your AI agents evolve into purpose-built assistants that deliver real-time, relevant, and brand-safe interactions. By embedding SearchUnifyFRAG™ (Federated Retrieval-Augmented Generation) into Agentforce, your agents instantly access distributed enterprise knowledge with full governance and transparency—no content migration or switching tools required.
- Works natively in Agentforce
- Federated access to enterprise-wide content
- Transparent, trustworthy, and tunable AI responses
Key Capabilities & Benefits
| Capability | What It Unlocks |
| Federated Knowledge Access | Seamless integration with enterprise tools such as CRM, KMS, communities, intranets, delivering insights without content duplication. |
| SearchUnifyFRAG™ Engine | Combines generative AI with live knowledge retrieval for grounded, real-time answers. |
| Context-Aware Responses | Metadata-driven personalization for higher relevance and smarter agent interactions. |
| LLM-Agnostic Architecture | Compatible with OpenAI, Azure OpenAI, Claude, and proprietary LLMs. |
| In-Workflow Intelligence | Embedded directly into Agentforce UI for uninterrupted agent productivity. |
| Governance & Compliance | Built-in safeguards like hallucination mitigation, audit trails, and access control policies. |
| SearchUnify Tuning Engine | Refines agent behavior using semantic signals and enterprise-specific feedback loops. |
| Source Attribution | Auto-citation of content sources to increase transparency and user trust. |
Why SearchUnify + Agentforce
| Accelerated AI Agent Adoption | No new interfaces or learning curves. Deploy the tools your teams already use. |
| Higher Accuracy & Reliability | Contextual, grounded answers reduce hallucinations and boost resolution confidence. |
| Smarter Interactions | Leverages user behavior, enterprise signals, and dynamic tuning to continually improve performance. |
| Enterprise-First Governance | Includes granular access controls, moderation tools, and robust monitoring for AI safety. |
| Actionable AI Insights | Built-in analytics to assess agent effectiveness, identify gaps, and fine-tune strategy. |
Unlock the full potential of your Agentforce AI Agents with contextual intelligence, federated access, and responsible AI, only with SearchUnify.
