SearchUnify's Agentic AI Solutions for Global Enterprises | Our Customers

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Featured Success Story

How Flexera Improved Self-Service & Enhanced Agent Productivity With SearchUnify

Increase in Global Self-service Success on Community

Increase in Self-service Success at Case Form Page

Cumulative Self-service Success

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Automation Anywhere's Journey to Achieving 57% Acceleration in Support Knowledge Creation with SearchUnify Knowbler

Increase in Average Monthly Knowledge Creation

Decrease in Average Time to Draft an Article

Decrease in Average Time to Publish an Article

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How Accela Scaled Customer Support & Self‑Service Outcomes with SearchUnify

Improvement in Self-Service Resolutions

Average Month-on-Month Searches with Results to Total Searches

Jump in Customer Effort Score (CES)

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How Flexera Improved Self-Service & Enhanced Agent Productivity With SearchUnify

Increase in Global Self-service Success on Community

Increase in Self-service Success at Case Form Page

Cumulative Self-service Success

View Case Study

Automation Anywhere's Journey to Achieving 57% Acceleration in Support Knowledge Creation with SearchUnify Knowbler

Increase in Average Monthly Knowledge Creation

Decrease in Average Time to Draft an Article

Decrease in Average Time to Publish an Article

View Case Study

How Accela Scaled Customer Support & Self‑Service Outcomes with SearchUnify

Improvement in Self-Service Resolutions

Average Month-on-Month Searches with Results to Total Searches

Jump in Customer Effort Score (CES)

View Case Study

How Flexera Improved Self-Service & Enhanced Agent Productivity With SearchUnify

Increase in Global Self-service Success on Community

Increase in Self-service Success at Case Form Page

Cumulative Self-service Success

View Case Study

What Our Customers Are Saying

Read Reviews on Different Platforms

Reviewer

Dorothy Wozniak

Senior Manager, Digital Community Strategy at Varonis

Product and the team help us to reach our goals!

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Reviewer

Mary Lightfoot

Senior Digital Learning Manager, Gallaudet University

SearchUnify is excellent both technically and with customer service

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Reviewer

User

Helping with better search capabilities

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Accela & Searchunify Win Gold Stevie^® Award at 2024 Stevie Awards Ceremony for Sales & Customer Service Excellence

Accela & Searchunify Win Gold Stevie^® Award at 2024 Stevie Awards Ceremony for Sales & Customer Service Excellence

Scaling Support and Self-service Outcomes for Some
of the World’s Leading Enterprises

Automation-Anywhere

57.5

Self-service Success

Kantata

72.11

Content Findability Success

Rubrik

Increase in
Case Deflection

Alteryx

Conversion Ratio on Search Results

Cornerstone

Cumulative Case Deflection

Cyberark

in Agent
Productivity

TechnologyOne

Increase in Self-Service Resolution

A Glimpse into SearchUnify Ecosystem

Our Certifications

Key Recognitions

Gold 2025

G2 spring 2025 medal

Software Review medal

SearchUnify Crowned Champion in 2024 Emotional Footprint Report by SoftwareReviews