Mountain View, CA | June 10, 2025 – SearchUnify, the enterprise-grade Agentic AI platform developed by Grazitti Interactive, is now live on the Gainsight Marketplace. This strategic move empowers customer support teams with cutting-edge Agentic AI solutions, enabling faster, smarter, and more personalized service delivery at scale. The integration brings…
Mountain View, CA | June 10, 2025 – SearchUnify, a leading enterprise agentic AI platform, is proud to announce the release of its Dynamic Language Detection & Translation feature in Agent Helper—designed to elevate global support experiences and empower agents with intelligent, multilingual communication capabilities. With this enhancement, the system…
Booth #1226 | Caesars Forum, Las Vegas | June 9–12, 2025 Mountain View, CA | May 28, 2025 — SearchUnify, a leading enterprise agentic platform, announces its participation in Customer Contact Week (CCW) 2025, the world’s largest event for customer contact and CX professionals. SearchUnify will be showcasing its latest…
Mountain View, CA | May 19, 2025 — SearchUnify, a leading Enterprise Agentic Platform, is excited to announce its participation as a Bronze Sponsor at Info-Tech LIVE 2025, taking place June 10–12, 2025, at the iconic Bellagio in Las Vegas. This premier conference for IT and service leaders is set…
Mountain View, CA | May 13, 2025 – SearchUnify, a leading Agentic AI platform for customer support and self-service, is proud to announce that its customer, Cornerstone OnDemand, has been awarded the Bronze at the 2025 Globee® Awards for Excellence in the category of Best Use of AI in Customer…
Mountain View, CA | 8 May 2025 – SearchUnify, a leading enterprise agentic platform, has announced its integration with Salesforce Agentforce, bringing real-time, contextual intelligence to AI agents across the Salesforce ecosystem while significantly reducing deployment time. From customer support and sales development to marketing and e-commerce, the new solution…
Mountain View, CA | April 30, 2025 – Accela is excited to announce that they have been recognized with the Silver Award at the 2025 Globee® Awards for Excellence, under the category of Best Use of Technology for Customer Experience Enhancement, through their joint efforts with SearchUnify. This honor celebrates…
Mountain View, CA | April 24, 2025 – SearchUnify, a leading enterprise agentic platform, today announced the integration of its AI Agents with the Model Context Protocol (MCP), setting a new benchmark for automation, interoperability, and real-time intelligence in customer support ecosystems. MCP provides a standardized framework that allows SearchUnify…
Mountain View, CA | March 25, 2025 – SearchUnify, a leading enterprise agentic platform, proudly announces its recognition as a Leader in the G2 Grid® Report for Enterprise Search for the 20th consecutive quarter, marking five years of sustained excellence. This milestone reinforces SearchUnify’s commitment to delivering AI-powered search and…
Mountain View, CA | March 12, 2025 – SearchUnify, a leading enterprise agentic platform by Grazitti Interactive, has been named among KMWorld’s ‘100 Companies That Matter in Knowledge Management 2025’. The annual list recognizes organizations that are pioneering AI-powered solutions to enhance knowledge discovery, decision-making, and customer experience. KMWorld’s prestigious…
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