Press Releases

SearchUnify to Join Customer Contact Week in Las Vegas and Showcase Agentic AI-Powered Innovations

Booth #1226 | Caesars Forum, Las Vegas | June 9–12, 2025 Mountain View, CA | May 28, 2025 — SearchUnify, a leading enterprise agentic platform, announces its participation in Customer Contact Week (CCW) 2025, the world’s largest event for customer contact and CX professionals. SearchUnify will be showcasing its latest…

SearchUnify to Showcase Agentic AI-Powered Innovations at Info-Tech LIVE 2025 in Las Vegas

Mountain View, CA | May 19, 2025 — SearchUnify, a leading Enterprise Agentic Platform, is excited to announce its participation as a Bronze Sponsor at Info-Tech LIVE 2025, taking place June 10–12, 2025, at the iconic Bellagio in Las Vegas. This premier conference for IT and service leaders is set…

SearchUnify Announces Cornerstone OnDemand’s 2025 Globee® Win for Best Use of AI in Customer Service

Mountain View, CA | May 13, 2025 – SearchUnify, a leading Agentic AI platform for customer support and self-service, is proud to announce that its customer, Cornerstone OnDemand, has been awarded the Bronze at the 2025 Globee® Awards for Excellence in the category of Best Use of AI in Customer…

SearchUnify Unveils Integration with Agentforce, Supercharging AI Agents with Contextual Intelligence

Mountain View, CA | 8 May 2025 – SearchUnify, a leading enterprise agentic platform, has announced its integration with Salesforce Agentforce, bringing real-time, contextual intelligence to AI agents across the Salesforce ecosystem while significantly reducing deployment time. From customer support and sales development to marketing and e-commerce, the new solution…

2025 Globee® Silver Winner: Accela Sets New CX Standard with SearchUnify Partnership

Mountain View, CA | April 30, 2025 – Accela is excited to announce that they have been recognized with the Silver Award at the 2025 Globee® Awards for Excellence, under the category of Best Use of Technology for Customer Experience Enhancement, through their joint efforts with SearchUnify. This honor celebrates…

SearchUnify Integrates AI Agents with Model Context Protocol (MCP) to Supercharge Enterprise Support Workflows

Mountain View, CA | April 24, 2025 – SearchUnify, a leading enterprise agentic platform, today announced the integration of its AI Agents with the Model Context Protocol (MCP), setting a new benchmark for automation, interoperability, and real-time intelligence in customer support ecosystems. MCP provides a standardized framework that allows SearchUnify…

SearchUnify Achieves 5 Consecutive Years of Leadership in G2 Grid® Report for Enterprise Search

Mountain View, CA | March 25, 2025 – SearchUnify, a leading enterprise agentic platform, proudly announces its recognition as a Leader in the G2 Grid® Report for Enterprise Search for the 20th consecutive quarter, marking five years of sustained excellence. This milestone reinforces SearchUnify’s commitment to delivering AI-powered search and…

SearchUnify Named among KMWorld’s ‘100 Companies That Matter in Knowledge Management 2025’

Mountain View, CA | March 12, 2025 – SearchUnify, a leading enterprise agentic platform by Grazitti Interactive, has been named among KMWorld’s ‘100 Companies That Matter in Knowledge Management 2025’. The annual list recognizes organizations that are pioneering AI-powered solutions to enhance knowledge discovery, decision-making, and customer experience. KMWorld’s prestigious…

SearchUnify Secures Spot on G2’s 2025 Best Software Awards for Best Analytics Software Products

Mountain View, CA | February 19, 2025 – SearchUnify, an enterprise agentic platform, is proud to announce its recognition in G2’s 2025 Best Software Awards, securing the #36 position on the Best Analytics Software Products list. As the world’s largest and most trusted software marketplace, G2 reaches 100 million buyers…

SearchUnify Brings Agentic AI to Customer Feedback with UserVoice Integration

Mountain View, CA | February 18, 2025 – SearchUnify, a leading enterprise agentic platform by Grazitti Interactive, today announced its latest enterprise search integration with UserVoice, a leading customer feedback and support platform. This new out-of-the-box connector empowers product and support teams to seamlessly crawl, access, search, and act upon…