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Vishal Sharma

Vishal Sharma

Chief Technology Officer

Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.

Agentic AI in Action: Real-World Use Cases and Results

Agentic AI in Action: Real-World Use Cases and Results

Explore how Knowbler’s Agentic AI drives real impact—57% faster knowledge creation at Automation Anywhere & 263% higher search conversions at Syntellis.

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Building Your Agentic AI Workforce: The Power of Knowbler

Building Your Agentic AI Workforce: The Power of Knowbler

In Episode 2, Taranjeet Singh unveils Knowbler’s six-stage Agentic AI framework that helps AI agents act, learn, and revolutionize knowledge management.

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The Rise of Agentic AI: Redefining Knowledge Management | Knowbler by SearchUnify

The Rise of Agentic AI: Redefining Knowledge Management | Knowbler by SearchUnify

In Episode 1, discover how Agentic AI powers Knowbler to autonomously analyze, create & act on knowledge, transforming support & knowledge management.

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Top Use Cases of Autonomous AI Agents

Top Use Cases of Autonomous AI Agents

Explore 5 key use cases of Autonomous AI Agents and see how they boost efficiency, ROI, and customer satisfaction in modern business operations.

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The Escalation Dilemma in Customer Support & Service

The Escalation Dilemma in Customer Support & Service

Learn how smart agent assist tools reduce support escalations, lower costs, and improve CX through real-time intelligence and automation.

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Future of AI agents

Future of AI agents

Discover the future of autonomous AI agents: multi-agent systems, enterprise integration, ethical AI, and more. Is your business ready for intelligent autonomy?

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SearchUnify Now Available on Gainsight Marketplace, Ushering in a New Era of Intelligent Customer Support

SearchUnify Now Available on Gainsight Marketplace, Ushering in a New Era of Intelligent Customer Support

SearchUnify joins Gainsight Marketplace to empower support teams with Agentic AI, boosting productivity, resolution speed, and customer satisfaction at scale.

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SearchUnify Unveils Dynamic Language Detection & Translation to Deliver Effortless Multilingual Support

SearchUnify Unveils Dynamic Language Detection & Translation to Deliver Effortless Multilingual Support

Enhance global support with SearchUnify Agent Helper's Dynamic Language Detection & Translation in real time for seamless, multilingual customer conversations and effortless support

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5 Business Hurdles Search Relevance Helps You Overcome

5 Business Hurdles Search Relevance Helps You Overcome

Discover how search relevance helps enterprises conquer business challenges like poor self-service, rising support costs, and productivity bottlenecks.

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The Agentic Automation Maturity Curve

The Agentic Automation Maturity Curve

Assess your AI maturity with our Agentic Automation Curve and discover how to evolve from basic bots to autonomous, collaborative AI agents

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SearchUnify to Join Customer Contact Week in Las Vegas and Showcase Agentic AI-Powered Innovations

SearchUnify to Join Customer Contact Week in Las Vegas and Showcase Agentic AI-Powered Innovations

SearchUnify announces its sponsorship and participation at Customer Contact Week 2025 in Las Vegas, where it will showcase cutting-edge Agentic AI innovations, including its Autonomous AI Agent Suite and Model Context Protocol integrations.

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6 Essential Considerations for Scaling AI Agents in Your Business

6 Essential Considerations for Scaling AI Agents in Your Business

Discover how AI agents go beyond GenAI to automate workflows, cut costs, and accelerate decision-making. Download the whitepaper to start your transformation.

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