Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Discover the 5 ways in which AI agents are revolutionizing customer support and how they will help your business to stay ahead of the competition.
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Boost your Agentforce AI agents with contextual intelligence, federated knowledge access, and enterprise-grade governance from SearchUnify
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Debunking 5 myths about AI Agents to reveal their true value in customer support
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SearchUnify announces Cornerstone OnDemand’s 2025 Globee® Bronze Award for Best Use of AI in Customer Service, recognizing excellence in AI-powered support.
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SearchUnify integrates with Salesforce Agentforce, empowering AI agents with contextual intelligence, real-time insights, and seamless in-flow deployment.
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Learn how the Model Context Protocol (MCP) enables real-time, secure, and structured data flow to LLMs for accurate, contextual AI responses.
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SearchUnify AI Agents with MCP power secure, contextual support automation—enabling KCS, smart routing, and enterprise-grade orchestration.
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Boost Salesforce Service Cloud with SearchUnify for faster resolutions, smart case management, Knowledge management, and real-time insights.
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Accela earns the 2025 Globee® Silver Award for Best Use of Technology in Customer Experience, driven by its AI-powered support transformation with SearchUnify.
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Discover how MCP powers seamless AI integration for scalable, real-time support with SearchUnify's AI Agents
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SearchUnify integrates AI Agents with Model Context Protocol (MCP) to boost support automation, enable real-time intelligence, and streamline workflows across enterprise systems.
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To stay ahead of the competitive curve, getting hold of customer experience trends can give you the kick start. Find out the top 7 CX trends for 2025.
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