Support CSAT

5 Sure-Fire Ways to Ratchet up Proactive Customer Support With Intelligent Chatbots

5 Sure-Fire Ways to Ratchet up Proactive Customer Support With Intelligent Chatbots

May 12, 2021

Mastering the proactive approach is a top priority of many support leaders. Chatbots can help you proliferate proactiveness with a more personalized experience. Let’s find out how.

How Synergy Between TTR and Cognitive Technology Amplifies CX

How Synergy Between TTR and Cognitive Technology Amplifies CX

May 7, 2021

Measuring TTR is an effective way to quantify agent productivity. This blog lists 4 nifty ways to leverage cognitive technology to reduce TTR & increase CSAT.

Our Latest Release

Warp into the Future of Customer Support

Our Latest Release

Warp into the Future of Customer Support