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Meet us at World Summit AI 2025Re-imagining Customer Support
with Agentic AI
December
09-10, 2025
Doha Exhibition &
Convention Center, Qatar
KCS Aligned Vendor Series
Foundations for Achieving AI-Driven
Support & Knowledge Excellence
December 09, 2025
09:00 AM PST
SPEAKERS
Michelle Stumpf
KCS Certified Trainer & Head
of Knowledge ManagementCelonis
Brian Corcoran
KCS Certified Practitioner &
Global Support EvangelistSearchUnify
Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery
Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report
Ranked #1 Two Years in a Row
Bronze Winner in 2025 Stevie® Award for
Technology Excellence
AI Support Agent Explained: How They Go Beyond AI Chatbots
A Closer Look at What Sets AI Support Agents Apart from Chatbots
AI Support Agent: Your Fast Track to Cost-Efficient Self-Service
Cut support costs & boost CSAT with SearchUnify's AI Support Agent—real-time, personalized self-service that deflects ti…
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