SearchUnify for
Microsoft Dynamics 365


Leverage intelligent search within Dynamics 365 to streamline support efforts and deliver elevated customer search experience

Unleash the Full Potential of Your
Dynamics 365 Platform with Intelligent Search

Leverage a unified set of search results and robust insights to drive knowledge-centred support

Experience the Power of Universal Connectivity

Instantly index content from enterprise platforms like Lithium, SharePoint, JIRA etc. with out-of-the-box connectors or a robust API, providing your customer support agents with a single set of unified results from practically anywhere, anytime!

Experience the Power of Universal Connectivity
Transform Every Support Interaction with Relevance

Transform Every Support Interaction with Relevance

Empower your agents to cut through the noise to get to the information they need when they need it. By learning which search outcomes are able to resolve cases based on previous user sessions, SearchUnify recommends content right within the case view and auto-tunes it so that the most helpful result appears at the top.

Find SearchUnify on Microsoft AppSource

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Provide Actionable Insights for Proactive Decision-Making

Discover and fill content gaps, and identify potential issues much faster with rich insights into how your agents search for and use case-resolving content. Take advantage of extensive inbuilt reporting that is completely customizable!

Provide Actionable Insights for Proactive Decision-Making
Customize the Search Interface to Best Match Your Data

Customize the Search Interface to Best Match Your Data

Personalize search experiences with tailored layouts and advanced filters that make the experience engaging for users and help classify information for easier discovery

Here's What the Best in Business Have to Say About SearchUnify

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Experience the Power of Cognitive Search in Action

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Featuring
Execs In The Know
LIVE WEBINAR

Double Win: Transforming Customer and Employee Experience With AI

Featuring
Execs In The Know
LIVE WEBINAR

Double Win: Transforming Customer and Employee Experience With AI