SearchUnify for Jive

Improve Customer Satisfaction with Flawless Self-Help Experience

Blaze a Trail in Users’ Search Experience

Improve customer and employee satisfaction with flawless self-help experience. Empower users to access all the information on your Jive community from every enterprise content source. Your community users have been using Jive search to look for information stored within the community platform. SearchUnify for Jive - the Jive community enterprise search solution – enhances community search implementing its federated search functionality, thus delivering the correct, unified information from various sources, and improving self-service experience.

Let’s discover how you can deliver self-service success and improve case deflection:

  • Easily measure content success by getting proper visibility into how your users are searching for information, thus meeting their specific needs
  • Increase user engagement with your community by tuning your content for relevance and making it quickly accessible to users
  • Empower your community users to search for information across community, site, and support platforms, and enable them to address their pain-points on their own
  • Personalize users’ self-help experience with proactive, context-relevant recommendations, based on their profile, search history, and account details

For more information, go through our Features page.

Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.
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