Drive self-service success for your employees, partners, and customers by providing the most relevant information to your Lightning community users effortlessly.
Get all the flexibility you need while configuring drag-and-drop search inside the Community Builder or adding it to existing VisualForce pages. Effortlessly integrates with your Customer Service (Napili), Partner Central, Customer Account Portal or BYO (Build Your Own) templates
Allow service agents to focus on tackling the toughest issues by empowering community members to solve their problems quicker and more often
Amplify your community’s effectiveness by embedding it with an AI-driven virtual assistant. It leverages natural language understanding (NLU) and machine learning for personalizing responses. The 24/7/365 availability coupled with interactive, action-oriented responses pave way for better customer experience and CSAT.
Deliver contextual suggestions & prompt responses to users’ queries, motivating them to like and share useful content
Provide contextual results and proactively recommend information that can help users solve problems related to their use case or personas
SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.