SearchUnify for salesforce

Access information across your enterprise sources and provide quick answers

Power of AI Search Meets Salesforce

Salesforce Community Cloud

Drive self-service success by providing the most relevant information to your Lightning community users, effortlessly.

Salesforce Service Cloud

Empower your support engineers to resolve customer queries faster without having to leave the Service Console.

Salesforce Platform

Improve employee productivity by making the intranet a go-to place for discovering new information and getting tasks done.

Light Up Salesforce With SearchUnify

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Experience the Difference with Intelligent Search

Proprietary NLP (Natural Language Processing) and Machine Learning work together to understand the context of what’s written and surface personalized recommendations

Unify All Your Content Sources at One Point of Search

Find answers to your queries in the first go without leaving Salesforce, regardless of where information resides (JIRA, MadCap, MindTouch, Lithium etc.), thanks to support for federated search in SearchUnify

Create Customer-Centric Content with Deep Analytics

Powerful analytics provide rich behavioral insights that can be used to guide content creation for the end user

Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.

Our Customers love us

  For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest. If a vendor doesn’t have the responsiveness or desire to actually look beyond the product and think of a solution, the vendor-customer relationship may be short-lived. This is where the SearchUnify team delighted us with its agility and responsiveness.

- Giri IyerSenior Vice President, Global Customer Support and Success Rubrik, Inc.

  As the Zuora Community Strategist, the level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful. Not only does it give me a glimpse into the behavior of our community’s visitors so that we can create a better, more optimized experience for them, but it also highlights the content gaps so that my team can quickly add needed content in the Community. At the end of the day, we want all Zuora Community users to be able to get the answer they need, as quickly as possible.

- Lana LeeSenior Manager & Strategist Zuora Community

  The reason we chose SearchUnify over the other enterprise search products is its speed and ease of deployment. It’s an amazingly flexible search product that provides cross-channel content search functionality. I particularly love the fact that we are able to securely share relevant information from all of our portals, whether public or private. Above all, the ability to analyze users’ search behavior and our content’s effectiveness is something that keeps us one step ahead of user expectations.

- James GoerkeManager, Global Support Vlocity