SearchUnify for Microsoft Dynamics 365

Streamline Support Efforts with Seamless Discovery and Relevant Recommendations

Unleash the Full Potential of Your
Dynamics 365 Platform with Intelligent Search

Leverage a Unified Set of Search Results and Robust Insights to Drive Knowledge-Centred Support

Experience the Power of Universal Connectivity

Instantly index content from enterprise platforms like Lithium, SharePoint, JIRA etc. with out-of-the-box connectors or a robust API, providing your customer support agents with a single set of unified results from practically anywhere, anytime!

Transform Every Support Interaction with Relevance

Empower your agents to cut through the noise to get to the information they need when they need it. By learning which search outcomes are able to resolve cases based on previous user sessions, SearchUnify recommends content right within the case view and auto-tunes it so that the most helpful result appears at the top.

Provide Actionable Insights for Proactive Decision-Making

Discover and fill content gaps, and identify potential issues much faster with rich insights into how your agents search for and use case-resolving content. Take advantage of extensive inbuilt reporting that is completely customizable!

Customize the Search Interface to Best Match Your Data

Personalize search experiences with tailored layouts and advanced filters that make the experience engaging for users and help classify information for easier discovery

Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.
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