SearchUnify for Manufacturing

Zero Downtime, Streamlined Knowledge & Maximum Revenue

Drive Relevance for Your Vendors, Employees and Partners

For production units, there are two things that matter the most - speed and precision. In a time where a key part of the production line is automated, any hiccup or breakdown could drill a huge hole in the firm’s pocket. But in an environment replete with automated tools, identifying and resolving a particular issue instantly seems to be a long shot.

With SearchUnify, one can easily overcome these challenges by:

  • Making troubleshooting a breezy affair, thanks to the fast and reliable search that eliminates the need for digging into never-ending product manuals.
  • Personalizing results for every search user on the basis of their profile & search pattern.
  • Searching the entire knowledge base for helpful videos, documentation, or discussions from community.
  • Getting real-time insights from analyzing the 360° view of the user journey.

Want to know how SearchUnify can help you make user experience a major competitive advantage? Request a demo here.

Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.

Our Customers Love Us

For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest. If a vendor doesn’t have the responsiveness or desire to actually look beyond the product and think of a solution, the vendor-customer relationship may be short-lived. This is where the SearchUnify team delighted us with its agility and responsiveness.

- Giri IyerSenior Vice President, Global Customer Support and Success Rubrik, Inc.

As the Zuora Community Strategist, the level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful. Not only does it give me a glimpse into the behavior of our community’s visitors so that we can create a better, more optimized experience for them, but it also highlights the content gaps so that my team can quickly add needed content in the Community. At the end of the day, we want all Zuora Community users to be able to get the answer they need, as quickly as possible.

- Lana LeeSenior Manager & Strategist Zuora Community

The reason we chose SearchUnify over the other enterprise search products is its speed and ease of deployment. It’s an amazingly flexible search product that provides cross-channel content search functionality. I particularly love the fact that we are able to securely share relevant information from all of our portals, whether public or private. Above all, the ability to analyze users’ search behavior and our content’s effectiveness is something that keeps us one step ahead of user expectations.

- James GoerkeManager, Global Support Vlocity
On-Demand Session

Learn from Experts: How Marketo & Rubrik Scaled & Enhanced Global Support

Patricia Lughezzani

GVP - Customer Support & Advocacy, Marketo

Giri Iyer

SVP, Global Customer Support & Success, Rubrik

Alok Ramsisaria

CEO, Grazitti Interactive

Unlock Ebook

Taking Massive Strides Towards Appeal, Security & Usability

  • Layer Security for On-Premise
  • Revamped UI for the Admin
  • Integration with ServiceNow
We're excited to learn, network and discover at TSW San Diego. Are you attending? Meet Us