SearchUnify for lithium

Infinite Sources. Collective Knowledge. Empowered Community

Become a self-service leader

SearchUnify for Lithium enhances users’ community search experience, makes it an effective support-driven community platform, and helps generate more support value. With SearchUnify for Lithium, you can seamlessly integrate knowledge from disparate sources and make content accessible within your Lithium community.

Learn how AI-driven search enables you to create an unmatched community experience:  

  • Improve your Lithium community users’ experience by creating customized, branded search pages, and offering advanced search options
  • Have better control over your search results by boosting relevant and useful content to the top, enabling your community users to easily access it
  • Fill in content gaps with real-time search analytics that let you lookup keywords and phrases which do not display any results
  • Increase the case deflection rate by displaying relevant and targeted content to community users

Visit our Features page to know more how SearchUnify can enrich the search experience for you.

Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.

Our Customers Love Us

  For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest. If a vendor doesn’t have the responsiveness or desire to actually look beyond the product and think of a solution, the vendor-customer relationship may be short-lived. This is where the SearchUnify team delighted us with its agility and responsiveness.

- Giri IyerSenior Vice President, Global Customer Support and Success Rubrik, Inc.

  As the Zuora Community Strategist, the level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful. Not only does it give me a glimpse into the behavior of our community’s visitors so that we can create a better, more optimized experience for them, but it also highlights the content gaps so that my team can quickly add needed content in the Community. At the end of the day, we want all Zuora Community users to be able to get the answer they need, as quickly as possible.

- Lana LeeSenior Manager & Strategist Zuora Community

  The reason we chose SearchUnify over the other enterprise search products is its speed and ease of deployment. It’s an amazingly flexible search product that provides cross-channel content search functionality. I particularly love the fact that we are able to securely share relevant information from all of our portals, whether public or private. Above all, the ability to analyze users’ search behavior and our content’s effectiveness is something that keeps us one step ahead of user expectations.

- James GoerkeManager, Global Support Vlocity