Improve customer and employee satisfaction with flawless self-help experience. Empower users to access all the information on your Jive community from every enterprise content source. Your community users have been using Jive search to look for information stored within the community platform. SearchUnify for Jive - the Jive community enterprise search solution – enhances community search implementing its federated search functionality, thus delivering the correct, unified information from various sources, and improving self-service experience.
Let’s discover how you can deliver self-service success and improve case deflection:
For more information, go through our Features page.
SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.
GVP - Customer Support & Advocacy, Marketo
SVP, Global Customer Support & Success, Rubrik
CEO, Grazitti Interactive