SearchUnify for Healthcare

Aid Your Users Digitally & Securely

Redefine Information Access & Augment Data Security

Healthcare caters to people engaged in every other industry. However, this comes with its own set of challenges. The sheer volume and variety of information flowing in from patient records, test reports, machines etc. is overwhelming. As a result, accessing and managing this infinite database as & when required becomes quite a tedious task. In an environment where a few seconds can be of crucial importance, speed is of the essence. On top of that, healthcare companies need to comply with stringent requirements of regulatory bodies like HIPAA to ensure information security.

  • Empower users including physicians and patients to find the most relevant information about medications, health records, test reports etc. on their own with intelligent and context-based suggestions.
  • Ensure confidentiality of sensitive information with a single-tenant solution that meets industry standards to eliminate information leakage.
  • Maintain physician-patient privilege by sharing information enforcing role-based access permissions across multiple sources.
  • Assist intent identification using features like auto synonyms that are powered by AI & machine learning, and deliver apt results despite complex medical terminology.

Want to know how SearchUnify can help you enhance user experience? Request a demo here.

Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.

Our Customers Love Us

For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest. If a vendor doesn’t have the responsiveness or desire to actually look beyond the product and think of a solution, the vendor-customer relationship may be short-lived. This is where the SearchUnify team delighted us with its agility and responsiveness.

- Giri IyerSenior Vice President, Global Customer Support and Success Rubrik, Inc.

As the Zuora Community Strategist, the level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful. Not only does it give me a glimpse into the behavior of our community’s visitors so that we can create a better, more optimized experience for them, but it also highlights the content gaps so that my team can quickly add needed content in the Community. At the end of the day, we want all Zuora Community users to be able to get the answer they need, as quickly as possible.

- Lana LeeSenior Manager & Strategist Zuora Community

The reason we chose SearchUnify over the other enterprise search products is its speed and ease of deployment. It’s an amazingly flexible search product that provides cross-channel content search functionality. I particularly love the fact that we are able to securely share relevant information from all of our portals, whether public or private. Above all, the ability to analyze users’ search behavior and our content’s effectiveness is something that keeps us one step ahead of user expectations.

- James GoerkeManager, Global Support Vlocity
On-Demand Session

Learn from Experts: How Marketo & Rubrik Scaled & Enhanced Global Support

Patricia Lughezzani

GVP - Customer Support & Advocacy, Marketo

Giri Iyer

SVP, Global Customer Support & Success, Rubrik

Alok Ramsisaria

CEO, Grazitti Interactive

Unlock Ebook

Taking Massive Strides Towards Appeal, Security & Usability

  • Layer Security for On-Premise
  • Revamped UI for the Admin
  • Integration with ServiceNow
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