The Anatomy of Search Relevance

Attention: IT & Support Leaders, Digital Transformation Teams, AI & Automation Stakeholders

Search is the gateway to all your knowledge. But how good is it?

Can people with partial knowledge of your brand’s terminology find meaningful results? What if someone knows exactly what they want and uses a long-tailed keyword? Will the engine be able to map the query with the perfect match? What if they are using only one of your many products or services? Will the search results be limited to the same?

There are just some factors that can help you gauge how relevant your search engine is. The more, the merrier. Pretty simple, ain’t it? But when it comes to incorporating relevance into search engines, it’s an altogether different ballgame. This whitepaper will walk you through it.

What You’ll Learn:

• What is search relevance?
• Why relevance matters for enterprises.
• Role of web search in organizational settings.
• The inadequate capabilities of public search engines within enterprises.
• Two quintessential steps to ensure relevance prevails