Last Updated: September 26, 2024With intuitive features that simplify the support process, users can effortlessly create tickets directly within the chat window. SUVA intelligently auto-fills key details, allowing for quick and seamless ticket creation. For issues that require immediate attention, transferring to a live agent is just a click away, ensuring a smooth handoff and continued conversation for effective resolution.
But the benefits don’t stop there! SUVA enables users to track existing cases, add comments, and upload attachments, all within the chat interface. Once your issue is resolved, you can easily close the case with a single click. Experience enhanced productivity and streamlined support with SUVA.
