Last Updated: December 26, 2019Salesforce, the CRM behemoth, needs no introduction. It is one of the leading platforms used by organizations all over the globe to bring businesses and customers together. To elevate their Salesforce capabilities & accelerate their digital transformation initiatives, enterprises are investing in cognitive technologies that power smarter support and self-service.
In-comes SearchUnify, a unified cognitive search platform that revolutionizes information discovery, fuels an insight engine, and makes for a robust platform for AI-based apps like customer-facing chatbots and agent-helper. Its AI powers relevant and personalized search results and is tailor-made for Salesforce Service Cloud, Community Cloud, and Salesforce Platform. This is just the tip of the iceberg. Watch the video to find out all the AI add-ons that will help you blaze the trail.
