Last Updated: December 16, 2024SearchUnify Agent Helper, the next-generation agent assist tool, just got even better with the introduction of the AI Editor. Powered by Symbiotic AI, this feature combines the power of AI automation with human control, giving support reps the flexibility to fine-tune responses in real time.
At the core of the AI Editor are the Search and Writing tools, enabling agents to generate and edit responses in multiple formats while adding relevant links for enhanced credibility. This ensures a seamless, efficient, and highly personalized customer experience.
Watch to discover how the AI Editor can transform your customer support, increasing both agent productivity and customer satisfaction!
