Engineering Agentic Customer Support
Delivering High-Stakes Enterprise Excellence
March 13-14, 2026
ITC Grand Chola, Chennai, India
Champion in SoftwareReviews’ Data Quadrant 2026 Report: Ranked #1 Choice for Enterprise Search
The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid®5+ Years as a Consistent Leader.
SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment
Inside Our Webinar on AI-Powered Self-Service Support
Learn how AI-driven search is reshaping self-service experiences
7 Proven Strategies to Reduce Agent Turnover
Explore key retention tactics to keep agents happy, engaged, and productive
3 Customer Expectations You Can’t Afford to Miss
Learn what modern customers expect and how to consistently exceed them
7 Proven Metrics to Enhance Your Support Strategy
Discover key ways to measure and enhance your customer service performance
How to Measure the True Impact of Self-Service Support
Discover how to leverage KPIs and insights to improve self-service performance and ROI
4 Proven Ways AI Can Elevate Customer Experience
Learn how AI enables personalization, speed, and proactive support at scale
Fix 5 Search Frustrations on Your Salesforce Community
Discover common user frustrations and how to deliver better search experiences
6 Proven Hacks Boost Agent Productivity
Explore smart strategies to supercharge agent performance and case resolution speed
Debunk 5 Self‑Service Myths Holding You Back
Learn the truth behind common misconceptions and how to improve self-service and support ROI
How to Simplify User Journeys with Faceted Search
Discover how faceted search improves UX with navigation that enhances discovery and reduces friction
3 Reasons to Join Our Webinar on Cognitive Search
Learn how AI-powered search drives smarter self-service and better support outcomes
How to Make Enterprise Search Smarter with ML
See how machine learning delivers contextual, personalized, and accurate search results
Begin your AI Transformation
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