SearchUnify Virtual Assistant (SUVA)
World’s First Federated, Information Retrieval Augmented Virtual Assistant for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale
World’s First Federated, Information Retrieval Augmented Virtual Assistant for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale
Garrick Greenhalgh
Director, Global Technical Education and Community, Accela
"Your willingness to adapt and refine AVA, based on user input, has played a crucial role in ensuring its usability and effectiveness. The impact of your work extends far beyond the technical realm; it directly contributes to the efficiency, productivity, and overall success of our organization. With the support bot you’ve developed, we are better equipped to serve our customers, streamline processes, and achieve our goals."
Support Cost Savings Per User Interaction
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Reduce L1 caseload, faster and contextual self-service
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Thinking LLMs? SUVA’s Federated Retrieval Augmented Generation Approach is Your Best Bet. Here's Why!
Enabling Context-aware, Personalized and Efficient Conversational AI Experiences
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