Witness the next generation of knowledge sharing with the industry’s top leaders & practitioners.
Mountain View, CA | February 27, 2023 – SearchUnify, a leading unified cognitive platform, is pleased to announce its participation at the upcoming Consortium for Service Innovation Member Summit 2023. The event is scheduled from March 28-30 in San Diego, CA.
Member Summit 2023 aims to create an open space for attendees to explore innovative strategies and hear from Members about their operational experiences.
Moreover, the event is an incredible opportunity to network and collaborate with the brightest minds in the industry on myriads of topics, including AI and KCS, leadership in an adaptive organization, measuring self-service success, and more. Attendees will walk away with new ideas and practical techniques to lead their organizations toward innovation.
“Knowledge isn’t power unless it is shared,” quotes Vishal Sharma, CTO, SearchUnify. “As a leading KCS v6-aligned product, we focus on establishing a knowledge-sharing culture to foster employee productivity and customer satisfaction. And participating at the Consortium for Service Innovation Member Summit 2023 is definitely a golden chance for us to interact and build relationships with like-minded leaders while unlocking new strategies to head up a successful KCS program.”
“It has always been a pleasure to be part of edifying events like the Consortium for Service Innovation Member Summit,” says Lynette Ledoux, Customer Success and Search Specialist, SearchUnify. “With the event unveiling all the latest trends and innovations, it is an impeccable time to foster learning.”
More information about Member Summit 2023 can be found here.
About Consortium for Service Innovation
The Consortium is a non-profit alliance of service and support organizations focused on innovation around customer engagement, productivity, and success. Members create innovative operational models through a process of collective thinking and experience. The Consortium’s work integrates academic research and emerging business trends with members’ operational perspectives. The results are new strategies and models that improve the customer experience.
About SearchUnify
SearchUnify is a unified cognitive platform by Grazitti Interactive that revolutionizes information findability, fuels an insights engine, and makes for a robust platform for AI-based apps like Intelligent Chatbots, Agent Helper, Community Helper, Knowbler, and Escalation Predictor. Its AI powers relevant and personalized search results for customers, partners, and employees across industries.
Media Contact
Aanchal Dhar
Senior Social Media Manager, SearchUnify
pr@grazitti.com
