Last Updated: September 23, 2025Mountain View, CA | September 18, 2025 — SearchUnify, a leading Agentic AI platform, today announced its inclusion in KMWorld’s 2025 Trend-Setting Products List—marking the company’s third consecutive appearance on this prestigious list.
The KMWorld Trend-Setting Products report is recognized as an industry benchmark for innovation in knowledge and information management. The 2025 edition highlights technologies that go beyond embedding generative AI to deliver agentic capabilities—autonomous, intelligent systems that act on knowledge, automate routine tasks, and enhance collaboration while ensuring human oversight.
Marydee Ojala, Editor-in-Chief of KMWorld, noted:
“The technologies that keep knowledge management operations humming are constantly evolving. Trend-setting products are proof of how companies embrace innovation and apply emerging AI capabilities to strengthen content generation, summarization, collaboration, access, and personalization for knowledge sharing. They build previously unimagined tools and applications. KMWorld’s list of trend-setting products highlights companies that push knowledge management forward and deliver measurable value to their customers.”
Driving Knowledge-Centric Transformation with Agentic AI
SearchUnify’s Agentic AI Suite represents this industry shift. Its flagship AI Knowledge Agent continuously enriches enterprise knowledge by identifying gaps, surfacing insights, and contextualizing content. By delivering the right knowledge at the right time, it empowers support teams to improve self-service adoption, accelerate case resolution, and deliver stronger business outcomes.
This marks a decisive evolution from co-pilot AI to agentic AI—where AI doesn’t just assist but autonomously takes knowledge-driven actions to optimize outcomes and drive measurable ROI.
“Being named to KMWorld’s 2025 Trend-Setting Products List is an honor that validates our mission,” said Vishal Sharma, CTO of SearchUnify. “With our AI Knowledge Agent, Knowbler, and broader Agentic AI Suite, we are helping enterprises move from static knowledge management to a dynamic, self-improving ecosystem powered by AI agents that can reason, act, and deliver measurable business value.”
About KMWorld
KMWorld is the leading publisher, conference organizer, and information provider serving the knowledge, content, and document management markets. Its annual Trend-Setting Products list identifies the technologies that shape the future of knowledge management by combining innovation, practical impact, and measurable business value.
About SearchUnify
SearchUnify is a leading Enterprise Agentic AI platform that redefines customer support and self-service by unifying enterprise knowledge, enabling contextual intelligence, and powering task-specific AI agents.
Built on a foundation of Cognitive Search, SearchUnifyFRAGTM (Federated Retrieval Augmented Generation), and real-time analytics, it delivers seamless, personalized experiences across support channels. With solutions like Cognitive Search, SUVA, Knowbler, Agent Helper, and Agentic AI Suite, SearchUnify helps global enterprises drive faster resolutions, reduce costs, and boost customer satisfaction.
