# SearchUnify > SearchUnify is an enterprise agentic platform that powers enterprise search, insights engine, & AI-powered apps for better customer support & self-service. ## Platform -[Agentic AI Suite](https://www.searchunify.com/platform/agentic-ai-suite/): power your CX growth engine with agentic ai suite - [integrations](https://www.searchunify.com/platform/connectors/): Connect enterprise apps securely with 100+ ready-to-use connectors. - [Search Analytics](https://www.searchunify.com/platform/search-analytics/): Gain deep insights and optimize search with powerful analytics. - [Agentic RAG](https://www.searchunify.com/platform/agentic-rag/): The enterprise agentic rag that retrieves, reasons, acts and learns. -[MCP](https://www.searchunify.com/su/platform/model-context-protocols/): Transforming Support with SearchUnify Model Context Protocol. -[Privacy and Security](https://www.searchunify.com/su/platform/security/): Harnessing the Power of LLMs, Securely and Responsibly. ## Products - [Cognitive Search](https://www.searchunify.com/products/cognitive-search/): Enhance search with AI-powered cognitive search for smarter results. - [Knowbler](https://www.searchunify.com/products/knowbler/): Boost knowledge sharing with Knowbler’s AI-driven recommendations. - [SearchUnify Virtual Assistant](https://www.searchunify.com/products/searchunify-virtual-assistant/): Improve support with an AI-powered virtual assistant for quick responses. - [Agent Helper](https://www.searchunify.com/agent-helper/): Empower agents with AI-driven insights for faster issue resolution. - [SearchUnifyGPT](https://www.searchunify.com/searchunify-gpt/): Leverage SearchUnify GPT for advanced AI-driven search experiences. ## AI Agents for Customer Support -[AI Support Agent](https://www.searchunify.com/products/ai-agents/ai-support-agent/): Autonomous AI assistant for self-service, troubleshooting, and intelligent case deflection. -[AI Agent Partner](https://www.searchunify.com/products/ai-agents/ai-agent-partner/): Empower support teams with contextual recommendations, case summaries, and automated actions. -[AI Case QualityAuditor](https://www.searchunify.com/products/ai-agents/ai-case-quality-auditor/): Audit support interactions in real time to improve quality and compliance. -[AI Classification Agent](https://www.searchunify.com/products/ai-agents/ai-classification-agent/): Automatically classify, cluster, and route support tickets for faster resolutions. -[AI Knowledge Agent](https://www.searchunify.com/products/ai-agents/ai-knowledge-agent/): Automate knowledge creation, optimization, and knowledge gap identification. -[AI Competency Agent](https://www.searchunify.com/products/ai-agents/ai-competency-agent/): Accelerate complex issue resolution with AI-powered troubleshooting and escalation management. -[AI Escalation Manager](https://www.searchunify.com/products/ai-agents/ai-escalation-manager/): Predict and prevent escalations using proactive AI-driven workflows. -[AI Supportplus Agent](https://www.searchunify.com/products/ai-agents/ai-supportplus-agent/): Automation that resolves cases before they reach your team. ## Technology - [For Salesforce](https://www.searchunify.com/solutions/searchunify-for-salesforce/): Optimize Salesforce with AI-powered search for better insights and efficiency. - [For MadCap Software](https://www.searchunify.com/solutions/madcap-flare-search/): Enhance MadCap Flare with AI-driven documentation search. - [For Enterprise](https://www.searchunify.com/solutions/enterprise-search/): Boost enterprise search with AI-powered relevance and insights. - [For Appinium](https://www.searchunify.com/solutions/searchunify-for-appinium/): Optimize Appinium with AI-enhanced search and content discovery. ## Resources - [Blog](https://www.searchunify.com/blog/): Read blogs on AI, cognitive search, and customer support trends. - [Short Articles](https://www.searchunify.com/short-articles/): Discover short articles on AI-driven search and digital transformation. - [Events](https://www.searchunify.com/company/events/): Stay updated on events covering AI, search, and digital innovation. - [FAQ](https://www.searchunify.com/faq/): Find answers to common questions in the SearchUnify FAQ. - [SUDO-Technical Blog](https://www.searchunify.com/sudo-technical-blogs/): Read SUDO technical blogs covering AI, security, and product deep dives. - [Expert Hub](https://www.searchunify.com/expert-hub/): Join the Voices Shaping Customer-Centric Support & Experience. -[Webinar]( ## Company - [Partner Network](https://www.searchunify.com/company/partner-network/): Learn about our ecosystem of partners and integrations. -[Awars & Recognitions](https://www.searchunify.com/company/recogniti): SearchUnify in the Spotlight. -[Testimonials](https://www.searchunify.com/company/testimonials/): Real Stories of Success with SearchUnify Enterprise Solutions. -[Newsroom](https://www.searchunify.com/company/press-releases/): explore the press release and news.