Generative AI for Customer Support – GenAI for Support: A Perspective on Industry Verticals

This episode explores how different industries are uniquely applying generative AI to transform their support operations. Patricia shares sector-specific opportunities and challenges, illustrating how companies like Accela, Automation Anywhere, Flexera, and a leading semiconductor manufacturer are already seeing tangible benefits. From cutting costs to streamlining operations and delivering more personalized support experiences, these stories highlight how GenAI is shaping the future of enterprise support across verticals.

Key Takeaways:

  • Explore industry-specific GenAI opportunities and challenges
  • Learn from success stories across multiple sectors
  • See how GenAI is driving efficiency, cost reduction, and better CX

 

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