SearchUnify Enterprise Search

Revolutionize the way you search for answers within your Enterprise

Reimagine Discovery with Search Built on
Artificial Intelligence

An enterprise search solution that is powered by AI and NLP (Natural Language Processing)
to provide customized and contextually relevant information to customers,
partners and employees.

Find Answers from
Everywhere

Information is often spread across multiple content sources like
community, help center, support portal and developer
documentation, to name a few. Searchunify’s enterprise search
acts as a single point of access to all of them, indexing platforms
as varied as Jira, Confluence, MindTouch, MadCap etc.

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Experience AI-Powered
Relevance

AI is no gimmick. It uses smart algorithms to assess earlier queries
and even rearrange results so that every search provides better and
more relevant results than the previous one.

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Retrieve Information Securely

Ensure data security with a unified enterprise search that
comes with 256-bit data encryption. Retrieve information
respecting access privileges across all content sources and
native platforms.

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Type the Way You Think

Every person doesn’t type in grammatically perfect or entirely logical
word strings. SearchUnify’s NLP (Natural Language Processing)
understands users’ intent and gives nifty suggestions to eradicate
this issue altogether.

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Know What People Love and Need

Evaluate what’s working and what’s not with advanced
analytics that allow you to identify content gaps. SearchUnify’s
enterprise search highlights queries that are not returning any
results, thus informing your content creation with the needs of
the customer.

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Heighten Engagement with Tuning

Have a content piece that has potential but is unable to reach the
desired audience? With SearchUnify, you can manually move search
results up the list and drive engagement.

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Get Started in a Day

A good solution is one which quickly springs into action. With
SearchUnify’s out of the box connectors, you can effortlessly
integrate your online platforms and deploy the enterprise search in
as little as 24 hours.

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Experience SearchUnify

SearchUnify is the right enterprise search solution for you. Get a live demo in your environment of choice and see how AI-based search transforms user engagement and helps you achieve your business objectives.

Our Customers love us

  For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest. If a vendor doesn’t have the responsiveness or desire to actually look beyond the product and think of a solution, the vendor-customer relationship may be short-lived. This is where the SearchUnify team delighted us with its agility and responsiveness.

- Giri IyerSenior Vice President, Global Customer Support and Success Rubrik, Inc.

  As the Zuora Community Strategist, the level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful. Not only does it give me a glimpse into the behavior of our community’s visitors so that we can create a better, more optimized experience for them, but it also highlights the content gaps so that my team can quickly add needed content in the Community. At the end of the day, we want all Zuora Community users to be able to get the answer they need, as quickly as possible.

- Lana LeeSenior Manager & Strategist Zuora Community

  The reason we chose SearchUnify over the other enterprise search products is its speed and ease of deployment. It’s an amazingly flexible search product that provides cross-channel content search functionality. I particularly love the fact that we are able to securely share relevant information from all of our portals, whether public or private. Above all, the ability to analyze users’ search behavior and our content’s effectiveness is something that keeps us one step ahead of user expectations.

- James GoerkeManager, Global Support Vlocity