Why SearchUnify?

Artificial Intelligence-Driven Search

Deliver relevant and personalized search results with cross-platform enterprise search powered by artificial intelligence algorithms derived from end-user behavior.

Self-Service Support

Empower your customers, employees and partners with knowledge from your website, CMS, CRM, community, knowledge base, and other platforms.

Content Performance Insights

Understand when, where, and what your users are searching. Measure the quality of search results and do a detailed content gap analysis.

Key Features Of SearchUnify

Out of the Box Integration

Out of the Box Integration

Securely integrate sites, Communities (Salesforce ®, Lithium, Jive, SharePoint), CMS (Drupal, WordPress), Content Solutions (MadCap, MindTouch), and Support (Service Cloud, Zendesk).

Bot Substitute Technology

BOT Substitute Technology

Empower your support engineers with the most relevant responses while keeping the human factor in customer interactions - increasing efficiency and satisfaction.

Result Optimization

Drive content engagement by manually boosting results for the most relevant content pieces to increase their ranking in the search results.

Channel for Product Insight

Channel for Product Insights

Get insights from users for feature enhancements and areas of improvement for products.

Auto Classification

Auto Classification

Get your unstructured information categorized, structured, and accessible regardless of the source it’s residing in.

Intelligent Search Reporting

Intelligent Search Reporting

Subscribe and view reports for search queries across different regions, top conversions, queries driving minimal search results, content usage, and performance.

Our Customers love us

For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest. If a vendor doesn’t have the responsiveness or desire to actually look beyond the product and think of a solution, the vendor-customer relationship may be short-lived. This is where the SearchUnify team delighted us with its agility and responsiveness.

- Giri IyerSenior Vice President, Global Customer Support and Success Rubrik, Inc.

As the Zuora Community Strategist, the level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful. Not only does it give me a glimpse into the behavior of our community’s visitors so that we can create a better, more optimized experience for them, but it also highlights the content gaps so that my team can quickly add needed content in the Community. At the end of the day, we want all Zuora Community users to be able to get the answer they need, as quickly as possible.

- Lana LeeSenior Manager & Strategist Zuora Community

The reason we chose SearchUnify over the other enterprise search products is its speed and ease of deployment. It’s an amazingly flexible search product that provides cross-channel content search functionality. I particularly love the fact that we are able to securely share relevant information from all of our portals, whether public or private. Above all, the ability to analyze users’ search behavior and our content’s effectiveness is something that keeps us one step ahead of user expectations.

- James GoerkeManager, Global Support Vlocity

Some of our customers

Experience SearchUnify

Seeing is believing.
You may want to know whether we walk the talk. Let us connect for a demo to experience SearchUnify. Our product engineers will give you a live demo, answer your queries, and show you how SearchUnify can help in your business growth. Your free trial is just a click away!

Our Industry Partners

Attending the ASP Conference on Advanced AI Tools in San Diego on March 27-28? Meet Us