Testimonials

SearchUnify’s platform is powered by one of the most robust and flexible knowledge graphs in this evaluation... it offers a rich core connector for a variety of popular enterprise data sources and enriches them with a robust and customizable preparation pipeline. SearchUnify offers significant data collection and high-quality search analytics...

The Forrester WaveTM: Cognitive Search Platforms
Q4 2025

Companies that require search for both internal and external website use cases should consider SearchUnify. SearchUnify supports a wide array of domains, with strong experience in highly regulated industries. It should appeal to customers looking to improve resolution times and lower support costs. SearchUnify is well positioned to help companies navigate the risks and opportunities inherent with GenAI applications, while helping provide trustworthy outcomes.

IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software
2025

“Full control and customizability” across the search experience” “Excellent search capabilities with minimal maintenance” “A federated search design” that brings all customer-facing content into one unified experience”
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G2 Grid® Report: Enterprise Search
Winter 2026

"We have had an almost-seamless experience implementing SearchUnify into our operations and have been impressed by the customer service and speed at which the implementation team operate, respond and fix."
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G2 Grid® Report: Enterprise Search
Winter 2026

"SearchUnify is well positioned to help companies navigate the risks and opportunities inherent with GenAI applications, while helping provide trustworthy outcomes."
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IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software
2025

The Asia-Pacific Stevie^® Awards 2022 for Innovation in B2B Products & Services

"SearchUnify's ability to enable information discovery & elevate support outcomes leveraging AI was impressive. SearchUnify boosted customers' digital experience for self-service support and enabled agents to find answers faster. Features like "Escalation Predictor" were innovative.""Use of AI for improving search algorithms and ticket prioritization is augmenting the overall system - Great work !"

Stevie® Award for Innovation in B2B Products & Services (Asia-Pacific)
2022

SearchUnify wins Bronze Stevie^® Award in 2022 International Business Awards^®

"Great innovation and interesting solution to age old problem.""The self-service mindset and cognitive platform differentiate SearchUnify from peers."

Bronze Stevie® Award for International Business Awards
2022

The Asia-Pacific Stevie^® Awards 2023 for Excellence in Innovation in Business Product & Service Industries

"SearchUnify's enterprise agentic platform leverages AI and ML to transform information discovery, elevate customer support and self-service outcomes for leading global enterprises, addressing the issue of siloed infrastructures.""The platform addresses common struggles of enterprises such as siloed infrastructures, lack of real-time interaction, and incomplete customer views."

Stevie® Awards for Excellence in Innovation in Business Product & Service Industries
2023

SearchUnify’s Knowbler Honored as a Bronze Stevie^® Award Winner in 2023 American Business Awards^®

"Knowbler seems a valuable tool for enterprises looking to optimize their knowledge management and accelerate their journey toward becoming knowledge-first.""A powerful knowledge creation tool: Targets the lack of enthusiasm among teams to document knowledge."

Bronze Stevie® Award
American Business Awards® 2023

SearchUnify Honored with the 2023 Future of Agent Experience Award Presented by TMC

"I am honored to recognize SearchUnify with a 2023 Future of Work Agent Experience Award for its commitment to customer service by focusing on the agent experience.""In the opinion of our judges and editorial team, SearchUnify has proven to be among the best solutions across the diverse range of FoW offerings." - Richa Tehrani, CEO, TMC.

Rich Tehrani
CEO,
TMC