- Beyond QA: Building a Continuous Case Quality Engine Download the eBookIs Your Knowledge Base Ready for AI Agents? Download the WhitepaperChoosing between Building or Buying? Before you commit, get the facts Download WhitepaperRecognized in Everest Group’s Enterprise Search PEAK Matrix® 2026 Know More
Is Your Knowledge Base Ready for AI Agents?
The "Lego Logic" to Restructure Enterprise Knowledge
Build or Buy AI Agents for support?
Use our step-by-step framework to evaluate the true technical, operational, and financial assumptions of your AI strategy.
SearchUnify has been named a Major Contender in Everest Group’s Enterprise Search Products PEAK Matrix® Assessment 2026.
Beyond QA: Building a Continuous Case Quality Engine
A practical guide to scaling quality, improving agent coaching, and
turning every support interaction into a learning opportunity.
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Recognitions
Recognitions
SearchUnify in the Spotlight
March 22, 2022
SearchUnify Named Leader in G2 Spring 2022 Grid® Report for Enterprise Search
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for Enterprise...
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March 02, 2022
Grazitti Interactive is Great Place to Work-Certified™
Grazitti Interactive is now Great Place to Work-Certified™ for the third consecutive year. A global management consulting, Great...
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March 01, 2022
SearchUnify Honored with a Silver and a Bronze Stevie at the 2022 Stevie® Awards for Sales and Customer Service
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has bagged a Silver and a Bronze Stevie in the...
Read MoreDecember 14, 2021
SearchUnify Named Leader in G2 Winter 2022 Grid® Report for Enterprise Search
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for...
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September 27, 2021
SearchUnify’s Intelligent Chatbot Bags the 2021 AI TechAward
SearchUnify, an industry-recognized enterprise agentic platform, has won the AI TechAwards in the “bots/chatbots” category. This award is...
Read MoreSeptember 09, 2021
SearchUnify Named Leader in G2 Fall 2021 Grid® Report for Enterprise Search
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Grid® Report for...
July 12, 2021
SearchUnify by Grazitti Interactive Cited in Independent Research Firm’s Report on Cognitive Search Providers
Grazitti Interactive’s SearchUnify was named a “Strong Performer” in The Forrester Wave™: Cognitive Search, Q3 2021. It received...
Read MoreJune 22, 2021
SearchUnify Named Leader in G2 Summer 2021 Grid® Report for Enterprise Search
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has been named a Leader in G2’s Summer 2021 Grid®...
May 25, 2021
Grazitti Recognized As An ‘Innovator’ In the Salesforce Ecosystem by NelsonHall
NelsonHall, a leading global analyst firm, recognized Grazitti Interactive as an ‘Innovator’ in the Salesforce ecosystem in its...
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May 06, 2021
SearchUnify Honored with a Gold and a Silver Stevie at the 2021 Asia-Pacific Stevie® Awards
SearchUnify, a enterprise agentic platform by Grazitti Interactive, has bagged a Gold and a Silver Stevie at the...
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