- Beyond QA: Building a Continuous Case Quality Engine Download the eBookSearchUnify Named Champion in 2026 SoftwareReviews Emotional Footprint Report for 5th Straight Year Know MoreIs Your Knowledge Base Ready for AI Agents? Download the WhitepaperChoosing between Building or Buying? Before you commit, get the facts Download WhitepaperRecognized in Everest Group’s Enterprise Search PEAK Matrix® 2026 Know MoreMCP Servers for Action-Ready Enterprise AI Download the eBook
Is Your Knowledge Base Ready for AI Agents?
The "Lego Logic" to Restructure Enterprise Knowledge
MCP Servers for Action-Ready Enterprise AI
A practical guide to connecting AI with trusted enterprise knowledge, governed workflows, and measurable support outcomes.
SearchUnify Named Champion in 2026 SoftwareReviews Emotional Footprint Report for 5th Straight Year
Build or Buy AI Agents for support?
Use our step-by-step framework to evaluate the true technical, operational, and financial assumptions of your AI strategy.
SearchUnify has been named a Major Contender in Everest Group’s Enterprise Search Products PEAK Matrix® Assessment 2026.
Beyond QA: Building a Continuous Case Quality Engine
A practical guide to scaling quality, improving agent coaching, and
turning every support interaction into a learning opportunity.
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Recognitions
Recognitions
SearchUnify in the Spotlight
March 21, 2024
SearchUnify’s Knowbler Wins 2024 Artificial Intelligence Excellence Award
SearchUnify, a leading enterprise agentic platform, is delighted to announce that Knowbler, the ML and GenAI fueled software...
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February 06, 2024
SearchUnify Featured in IDC Market Glance: Knowledge Management, 4Q23 in the ‘Knowledge Discovery Software’ category
The IDC MarketGlance report recognized SearchUnify for transforming the knowledge discovery landscape with its innovative retrieval approach.
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January 31, 2024
SearchUnify Named a Gold Medalist in 2024 Enterprise Search Data Quadrant Report by Info-Tech Research Group’s SoftwareReviews
SearchUnify, recognized as a Gold Medalist in the Enterprise Search Data Quadrant in 2024 SoftwareReviews Report, a division...
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January 17, 2024
SearchUnify Named Leader in G2 Winter 2024 Grid® Report for Enterprise Search Software
SearchUnify, a enterprise agentic platform, announced that it has been honored as a “Leader” in G2’s Winter Report...
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January 15, 2024
SearchUnify’s Knowbler is a winner for the Best Demo in the 2023 Support Driven Community Awards as part of our participation in the Demo Derby
SearchUnify, a leading enterprise agentic platform, is delighted to announce that it’s ML-fueled Knowbler has been recognized as...
December 28, 2023
SearchUnify Honoured With the 2023 Future of Work Agent Experience Award, presented by TMC
SearchUnify, a leading enterprise agentic platform, is delighted to announce that it has been honored with the 2023...
Read MoreOctober 16, 2023
SearchUnify Named a Leader in 2023 IDC MarketScape for Worldwide General-Purpose Knowledge Discovery Software
The IDC MarketScape assessment highlighted several key strengths of SearchUnify, including high rating on customer support, ease of...
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September 14, 2023
SearchUnify Virtual Assistant (SUVA) Honoured With the 2023 Customer Experience Innovation Award by CUSTOMER Magazine
SUVA, world’s first federated, information retrieval augmented virtual assistant for fine-tuned, contextual, and intent-driven conventional experiences at scale,...
Read MoreSeptember 12, 2023
SearchUnify Named Leader in G2 Fall 2023 Grid® Report for Enterprise Search Software
SearchUnify, a enterprise agentic platform, announced that it has been honored as a “Leader” in G2’s Fall Report...
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September 06, 2023
SearchUnify Named Trend-Setting Product of 2023 by KMWorld Magazine
SearchUnify, a leading enterprise agentic platform, is delighted to announce that it has been named to the list...
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