Press Releases | SearchUnify

Beyond QA: Building a Continuous Case Quality Engine Download the eBook

SearchUnify Named Champion in 2026 SoftwareReviews Emotional Footprint Report for Fifth Straight Year Know More

Is Your Knowledge Base Ready for AI Agents? Download the Whitepaper

Choosing between Building or Buying? Before you commit, get the facts Download Whitepaper

Recognized in Everest Group's Enterprise Search PEAK Matrix 2026 Know More

26 Quarters of Search Leadership. Now Leading the Future of Knowledge Management. Read More

MCP Servers for Action-Ready Enterprise AI Download the eBook

Is Your Knowledge Base Ready for AI Agents?

The "Lego Logic" to Restructure Enterprise Knowledge

MCP Servers for Action-Ready Enterprise AI

A practical guide to connecting AI with trusted enterprise knowledge, governed workflows and measurable support outcomes.

26 Quarters of Search Leadership.
Now Leading the Future of Knowledge Management.

Recognized across Enterprise, Mid-Market & Overall Grid reports.

SearchUnify Named Champion in 2026 SoftwareReviews Emotional Footprint Report for Fifth Straight Year

Build or Buy AI Agents for support?

Use our step-by-step framework to evaluate the true technical, operational and financial assumptions of your AI strategy.

SearchUnify has been named a Major Contender in Everest Group’s Enterprise Search Products PEAK Matrix^® Assessment 2026.

Beyond QA: Building a Continuous Case Quality Engine

A practical guide to scaling quality, improving agent coaching and turning every support interaction into a learning opportunity.

icon-cl Aug 04, 2023

SearchUnify Leads the Open-source LLM Wave by Quantizing Salesforce’s XGen- 7B Model

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SearchUnify Continues to Reign as a Champion in the 2023 Emotional Footprint Report by SoftwareReviews

icon-cl Aug 04, 2023

SearchUnify Continues to Reign as a Champion in the 2023 Emotional Footprint Report by SoftwareReviews

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SearchUnify to Participate at Salesforce’s Flagship Event, Dreamforce 2023

icon-cl Jul 28, 2023

SearchUnify to Participate at Salesforce’s Flagship Event, Dreamforce 2023

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SearchUnify’s Knowbler Takes a Leap Forward with Large Language Model Enhancements

icon-cl Jul 27, 2023

SearchUnify’s Knowbler Takes a Leap Forward with Large Language Model Enhancements

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SearchUnify Named in The KMWorld’s AI 100: The Companies Empowering Intelligent Knowledge Management

Jul 18, 2023

SearchUnify Named in The KMWorld’s AI 100: The Companies Empowering Intelligent Knowledge Management

SearchUnify Named Leader in G2 Summer 2023 Grid Report for Enterprise Search

Jul 14, 2023

SearchUnify Named Leader in G2 Summer 2023 Grid Report for Enterprise Search

SearchUnify to Launch ‘The Customer Service Show’ Vodcast Series

Jul 13, 2023

SearchUnify to Launch ‘The Customer Service Show’ Vodcast Series

SearchUnify’s Knowbler is Now Available on Zendesk Marketplace

Jul 13, 2023

SearchUnify’s Knowbler is Now Available on Zendesk Marketplace

SearchUnify Launches SearchUnifyGPT<sup>™</sup> an Industry-first Federated, Generative AI Application for Enterprise Support

Jul 05, 2023

SearchUnify Launches SearchUnifyGPT^™ an Industry-first Federated, Generative AI Application for Enterprise Support

SearchUnify and Deep Analysis to Host Webinar on “Context Matters: Amplify Your Chatbot’s Potential with LLM-Powered Intelligence”

Jul 05, 2023

SearchUnify and Deep Analysis to Host Webinar on “Context Matters: Amplify Your Chatbot’s Potential with LLM-Powered Intelligence”

SearchUnify’s SUVA is Now the World’s First Federated Retrieval Augmented Chatbot

Jun 15, 2023

SearchUnify’s SUVA is Now the World’s First Federated Retrieval Augmented Chatbot

SearchUnify’s Knowbler Extends its Support for Microsoft Dynamics 365

Jun 09, 2023

SearchUnify’s Knowbler Extends its Support for Microsoft Dynamics 365

SearchUnify to Host a Joint Webinar with Flexera & Clocktower Advisors

May 25, 2023

SearchUnify to Host a Joint Webinar with Flexera & Clocktower Advisors

SearchUnify and ASP to Empower Customer Support Organizations with Latest News and Industry Insights

May 05, 2023

SearchUnify and ASP to Empower Customer Support Organizations with Latest News and Industry Insights

SearchUnify’s Knowbler Honored As a Bronze Stevie<sup>®</sup> Award Winner In 2023 American Business Awards<sup>®</sup>

May 01, 2023

SearchUnify’s Knowbler Honored As a Bronze Stevie^® Award Winner In 2023 American Business Awards^®

SearchUnify Wins Gold at the 2023 Globee<sup>®</sup> Awards for Sales, Marketing, Service, & Operations

Apr 27, 2023

SearchUnify Wins Gold at the 2023 Globee^® Awards for Sales, Marketing, Service, & Operations

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