Press Releases | SearchUnify

Beyond QA: Building a Continuous Case Quality Engine Download the eBook
Is Your Knowledge Base Ready for AI Agents? Download the Whitepaper
Choosing between Building or Buying? Before you commit, get the facts Download Whitepaper
Recognized in Everest Group’s Enterprise Search PEAK Matrix^® 2026 Know More

Is Your Knowledge Base Ready for AI Agents?
The "Lego Logic" to Restructure Enterprise Knowledge

Build or Buy AI Agents for support?
Use our step-by-step framework to evaluate the true technical, operational, and financial assumptions of your AI strategy.

SearchUnify has been named a Major Contender in Everest Group’s Enterprise Search Products PEAK Matrix^® Assessment 2026.

Beyond QA: Building a Continuous Case Quality Engine
A practical guide to scaling quality, improving agent coaching, and
turning every support interaction into a learning opportunity.

icon-cl Dec 09, 2022

SearchUnify Partners with Brian Oblinger to Enhance Digital Community Experiences

SearchUnify Announces Mamba ‘23—Redefining ML Capabilities in the Digital Era

icon-cl Nov 15, 2022

SearchUnify Announces Mamba ‘23—Redefining ML Capabilities in the Digital Era

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SearchUnify to Kick off the 3rd Annual Conference – Support (re)Focus

icon-cl Nov 01, 2022

SearchUnify to Kick off the 3rd Annual Conference – Support (re)Focus

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ASP Announces Virtual Celebration to Honor the Winners of 2022 ASP <br>Best Support Websites Competition

icon-cl Oct 26, 2022

ASP Announces Virtual Celebration to Honor the Winners of 2022 ASP
Best Support Websites Competition

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Khoros and SearchUnify Partner to Strengthen Online Community Experiences with Federated Search and New AI-powered Capabilities

Oct 19, 2022

Khoros and SearchUnify Partner to Strengthen Online Community Experiences with Federated Search and New AI-powered Capabilities

SearchUnify Shines Bright as a Leader in G2 Fall 2022 Grid<sup>®</sup> Report for Enterprise Search

Sep 22, 2022

SearchUnify Shines Bright as a Leader in G2 Fall 2022 Grid^® Report for Enterprise Search

SearchUnify Joins TSIA’s Semiannual Conference

Sep 22, 2022

SearchUnify Joins TSIA’s Semiannual Conference

SearchUnify and TSIA Join Forces to Help Enterprises Monetize Support

Sep 09, 2022

SearchUnify and TSIA Join Forces to Help Enterprises Monetize Support

SearchUnify Wins Bronze Stevie<sup>®</sup> Award In 2022 International Business Awards<sup>®</sup>

Aug 16, 2022

SearchUnify Wins Bronze Stevie^® Award In 2022 International Business Awards^®

SearchUnify To Participate in CCW’s “Modernizing Service Experiences With AI & Digital”

Aug 10, 2022

SearchUnify To Participate in CCW’s “Modernizing Service Experiences With AI & Digital”

SearchUnify to Participate at Salesforce’s Flagship Event, Dreamforce 2022

Aug 09, 2022

SearchUnify to Participate at Salesforce’s Flagship Event, Dreamforce 2022

SearchUnify Named Champion in SoftwareReviews 2022 Emotional Footprint Report for Enterprise Search

Aug 08, 2022

SearchUnify Named Champion in SoftwareReviews 2022 Emotional Footprint Report for Enterprise Search

SearchUnify Joins Zendesk’s ‘What’s New’ Event As A Sponsor

Aug 02, 2022

SearchUnify Joins Zendesk’s ‘What’s New’ Event As A Sponsor

SearchUnify Named in KMWorld’s AI 50: The Companies Empowering Intelligent Knowledge Management

Jul 28, 2022

SearchUnify Named in KMWorld’s AI 50: The Companies Empowering Intelligent Knowledge Management

SearchUnify & Thought Industries to Deliver a Webinar on The Art & Science of Advancing Customer Learning Experiences

Jul 26, 2022

SearchUnify & Thought Industries to Deliver a Webinar on The Art & Science of Advancing Customer Learning Experiences

SearchUnify Shortlisted for 2022 SaaS Awards

Jul 12, 2022

SearchUnify Shortlisted for 2022 SaaS Awards 

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