Events & Webinars

SearchUnify is proud to participate in the Member Summit 2024, hosted by the Consortium For Service Innovation. Join us as we showcase our cutting-edge knowledge management and cognitive search solutions. Don't miss the opportunity to connect with our experts and discover how SearchUnify can transform your organization's service experience.

SearchUnify is thrilled to announce its participation in IDC Directions 2024 where Shivraj Asthana, President,Grazitti Interactive will be actively engaging with analysts and experts from diverse domains. This collaborative platform offers an invaluable opportunity to network with like-minded leaders, exchange insights and knowledge, foster innovation, and shape the future of the industry.

How does an organization achieve a 23% increase in client search adoption, a 263% increase in search conversions, and an 18% reduction in case volume for 2 product lines? By leaning into KCS, cognitive technology, and good old-fashioned communication, of course! Join Syntellis’ Kristin Hunter and SearchUnify’s Lynette Ledoux to learn how to build a Knowledge-First Support Culture, inside and out, and get results.

Join us at Adobe Summit 2024 for an unparalleled digital experience! SearchUnify, alongside it's parent company, Grazitti Interactive, is excited to showcase innovative AI solutions that empower businesses to thrive in the ever-evolving digital landscape. Explore cutting-edge technologies, engage with industry experts, and unlock the potential of your digital strategy.

Explore the shifting dynamic of trust in the era of Generative AI. Join us on the journey into the future of customer support, navigating the ever-evolving landscape shaped by Generative AI.

SearchUnify is thrilled to announce its participation in IDC Directions 2024 where Walter Chase, Director of Professional Services, SearchUnify will be actively engaging with analysts and experts from diverse domains. This collaborative platform offers an invaluable opportunity to network with like-minded leaders, exchange insights and knowledge, foster innovation, and shape the future of the industry.

Unlock the potential of conversational AI with Vishal Sharma, CTO of SearchUnify, and David Truog, Principal Analyst of Forrester. Join our webinar on February 26 to explore innovative strategies for optimizing chatbots, harnessing generative AI, and shaping the future of conversational experiences.

Dive deep into AI in Customer Support, exploring its potential, sharing real-life success stories, and uncovering the latest trends shaping the customer support landscape. Buckle up to join the ride of innovation, insights, and extraordinary experiences.

Explore how GenAI is streamlining workflows by revolutionizing content quality throughout the KCS Solve and Evolve Loops. Join our experts, Lynette and Brian, as they showcase the transformative impact of SearchUnify's Knowbler tool and analytics. So, don't miss out and register now for the webinar on January 25th at 8 AM PST, and uncover the pathway to enhancing content quality and optimizing workflow efficiency.

This session spotlights the practical applications of Supervised Learning in the Solve Loop, focusing on content findability, automated tagging for consistent content taxonomy, and identification of the Voice of the Customer issues. The Evolve loop is explored, showcasing automation in the Content Standard Checklist, Knowledge Domain Analysis, and Process Adherence Review for enhanced efficiency in knowledge workflows.

The constant influx of ground-breaking AI technologies is leading the eLearning industry towards a more redefined, personalized, and engaging future. The premier L&D conference, DevLearn 2023, will feature inspiring new perspectives and visionary keynotes to elevate your expertise around the latest cutting-edge technologies.

Ready to embark on a journey into the world of big data and AI?
We’re thrilled to announce our participation at Big Data & AI Toronto. Join us as we transform analytics with the union of Big Data and AI.