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Why Enterprises are Jumping on The Cognitive Bandwagon

Why Enterprises are Jumping on The Cognitive Bandwagon

June 19, 2018

These days, enterprise have actively started looking for cognitive search solutions. But why? This post talks about the factors that prompt enterprises to upgrade their search engine.

Real-Time Search Analytics: Your Ingredient to a Winning Business

Real-Time Search Analytics: Your Ingredient to a Winning Business

June 1, 2018

Data holds the key to unprecedented success. With real-time search analytics, you can tap into its abundant power. Here’s how you can make the most of it.

3 Days Filled with Idea Sharing & Networking – TSW’18, San Diego

3 Days Filled with Idea Sharing & Networking – TSW’18, San Diego

May 1, 2018

Technology Services World (TSW) 2018 San Diego is barely a fortnight away and we cannot wait to meet and plan your support-led expansion! Here’s what it offers.

AI & Search Analytics: The Yin and Yang of High-Performing Content Pieces

AI & Search Analytics: The Yin and Yang of High-Performing Content Pieces

April 30, 2018

Analytics play a key role in developing winning content. However, glaring at a screen of stats is never on a writer’s bucket list, is it? AI & analytics can help you with that.

SearchUnify and the General Data Protection Regulation (GDPR) — What Our Clients Should Know

SearchUnify and the General Data Protection Regulation (GDPR) — What Our Clients Should Know

April 27, 2018

GDPR is almost here. In this post, we’ll discuss SearchUnify’s compliance with the new data protection directive and everything else associated with it.

Banking on Artificial Intelligence to Deliver Relevant Results

Banking on Artificial Intelligence to Deliver Relevant Results

April 16, 2018

What good is a search that fails to deliver relevant results? With the ordinary search, useful results often don’t reach users. An AI-driven search can help.

Time to Clean Your Content Using Search Analytics

Time to Clean Your Content Using Search Analytics

January 29, 2018

Read our blog post to learn how real-time Search Analytics helps get greater returns out of your content in three simple steps.

Enrich Salesforce Service Cloud with SearchUnify

Enrich Salesforce Service Cloud with SearchUnify

January 25, 2018

Simplify your support agents' life with SearchUnify, a cognitive search solution that equips your repts with the information they need to resolve customer queries in real time and reduces case resolution time.

Replace Google Search Appliance With An AI-Driven Search Solution

Replace Google Search Appliance With An AI-Driven Search Solution

December 20, 2017

Finding a replacement solution does not have to be too complicated. Follow a systematic approach that makes sure you are able to retain the good in GSA, overcome shortcomings of GSA, and upgrade to a future-ready technology.

6 Key Deliberations for Replacing Google Search Appliance

6 Key Deliberations for Replacing Google Search Appliance

November 28, 2017

This blog post lists 6 key parameters that will help you evaluate your potential GSA replacement and find a future-ready solution that meets your growing needs.

How Artificial Intelligence Will Transform Enterprise Search to Cognitive Search

How Artificial Intelligence Will Transform Enterprise Search to Cognitive Search

November 24, 2017

This blogpost tells how artificial intelligence is helping enterprise search deliver relevant, user-friendly search results, turning it into cognitive search

Significance of a Search Box on Your Customer Community

Significance of a Search Box on Your Customer Community

September 14, 2017

Read our blogpost to learn how the design and placement of a search box can influence the search experience of your community users/ site visitors.

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