Karanveer Singh Dang

Karanveer Singh Dang

Content Writer

Karan specializes in crafting unique and engaging content. He is a tech enthusiast, an avid reader and loves sharing knowledge about enterprise search, AI, analytics, and support optimization. He handles a variety of content from corporate blog, social media to video and technical documents.

How Technical Communication is Evolving with the Digitalization of Industries

How Technical Communication is Evolving with the Digitalizat...

In the good ol’ days, all technical writers had to do was collaborate with SMEs (Subject Matter Experts), format paragraph headings, and convert technical jargon into comprehensible language for the layman. Had you asked them about accessibility or user experience of their content, they might have laughed at you. They would have considered themselves lucky even if a handful of people actually went through any of the documents they ever created. But that is ancient history! Now, everything they write or…

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Why Enterprises are Jumping on The Cognitive Bandwagon

Why Enterprises are Jumping on The Cognitive Bandwagon

Recently, a lot of enterprises have started looking for more capable search engines to enhance their search capabilities. At the same time, AI-powered enterprise search, also known as cognitive search, is making a lot of ripples. A large part of this sudden surge can be credited to the core technologies it hides under the hood. It actively uses artificial intelligence (AI), machine learning, and natural language processing (NLP) to deliver stellar search experience. But what are the reasons that lead enterprises…

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Real-Time Search Analytics: Your Ingredient to a Winning Business

Real-Time Search Analytics: Your Ingredient to a Winning Bus...

Let’s face it, every SMB and enterprise is now facing tough competition. New innovations are constantly rolling in and seem ready to take over the world. To continue making strides towards growth, you need to make smart business decisions. But how? Well, the answer lies in data. Analytics uses endless streams of data to help you make more informed decisions. However, there is a downside. Using or understanding analytics takes an awful lot of time and still not everyone gets it.…

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3 Days Filled with Idea Sharing & Networking – TSW’18, San Diego

3 Days Filled with Idea Sharing & Networking – TSW...

Technology Services World (TSW) 2018 San Diego is barely a week away and we cannot wait to meet and plan your support-led expansion! TSW is an annual conference hosted by the Technology Services Industry Association (TSIA) which brings together the brightest minds from the sales and support industries. This makes it one of the best places to network, discuss ideas, and stay up-to-date with the current trends in technology services space. By attending the event you get to: Learn about latest…

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AI & Search Analytics: The Yin and Yang of High-Performing Content Pieces

AI & Search Analytics: The Yin and Yang of High-Performi...

“Tracking marketing is a cultural thing. Either tracking matters or it doesn’t. You’re in one camp or the other. Either you’re analytical and data-driven, or you go by what you think works. People who go by gut are wrong.” ~ Stuart McDonald, CMO - Freshbooks Tracking content’s performance is of utmost importance. Otherwise, you stand at the risk of creating content that does not perform well because it fails to meet user’s needs. By amalgamating the extraordinary power of search analytics…

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INTRODUCING OUR LATEST RELEASE, Colubridae'22 Doubling Down on Relevant and Agile CX and EX, RELEASING JUNE 15